Services and Facilities Provided

The Mediation Information Office aims to assist the parties to understand the nature of mediation and how it will help the litigants to resolve their disputes. The Mediation Information Office is set up to serve the parties/litigants in court and facilitate them to seek mediation from the professional bodies.

This Office answers enquiries and provides information on court-related mediation. However, the staff will not give any legal advice or offer any comment or assistance on the conduct of specific court cases and proceedings.

Computer terminals with access to the Judiciary website, interlinked with the websites of other professional bodies are provided at the Office. A database on the frequently asked questions raised by litigants is also provided for users' reference.

Apart from the services mentioned above, the following facilities are also made available, namely videos on mediation, booklets and relevant materials related to mediation.

Address and telephone
Address:	Room LG104, Lower Ground Floor 1, High Court Building, 38 Queensway, Hong Kong
Telephone:	2825 0470
Fax:	2537 8156
Email:	mediation@judiciary.gov.hk
Remarks: E-mails should be used solely for making general enquiries and should not contain personal data or information pertaining to a particular court case.
Opening Hours
Monday – Friday:	9:00am – 1:00pm
	2:00pm – 6:00pm

The Office will be closed on Saturdays, Sundays and Public Holidays. In case of bad weather, please refer to Typhoon and Rainstorm Warning Arrangements in the Judiciary website.